Privacy Policy

Introduction

When you visit our website, some information is collected about you and your consumption of the page, which is then used to see, amongst other things, how many visitors we have to our site, which pages attract the most attention during which periods, and from which geographical locations we have the most visitors. If you do not want information to be collected, you should opt out of the ‘use of Analysis cookies’ at the bottom of this page. Below, we have elaborated on what information is collected, and its purpose.

Publisher

MuteBox Ltd.
The Ministry
79-81 Borough Road
London
SE1 1DN

Data responsible: Christian Toft Bach

 

Cookies

The website uses "cookies", which is a text file that is stored on your computer, tablet or mobile for the purpose of recognising your device and remembering your settings as well as performing statistics and targeting the content accordingly. Cookies cannot contain malicious files like viruses or similar. It is possible to delete or block cookies.

 

Data collection

Personal information

Personal information covers all kinds of information that can be attributed to a person. When you use our website, we collect and process some of this information as well as when you use the following links: Newsletter, Webshop sales, Analysis tools, and Live Chat.

We typically collect and process the following types of information: A unique ID, technical information about your computer, tablet or phone, your IP address, geographical location (Country and urban area), and which pages you click on. This only happens as long as you are on our website.

 

Contact forms

When you use our contact form and submission options on the website, this information is stored and sent to our email system so that we can answer your questions. The contact forms are not used for marketing, subscribing to newsletters or such without you requesting this, and your data will not be forwarded outside the organisation without it being relevant to the topic at hand, as well as having your full approval.

  

Analysis tools

In order to give us the best insight and comparison of data for our website, we use the following analysis tools, which are based on the above anonymous data: Google Analytics, Facebook Pixels, Google Tag Manager,

You have the right not to be included in our analyses at any time - however, we appreciate that you help us make our website better so that we can understand on what and where we need to focus.

  

Data storage

Security

We have taken technical and organisational measures against your information being accidentally or illegally deleted, published, lost or degraded, or ending up in the hands of unauthorised persons, misused or otherwise,or  processed in violation of the law. In the event of a data breach, all our registered users will be contacted within 72 hours with notification of what data has been lost, as well as instructions on what to do about it. Our first priority in such a situation is to close the security hole in order to create the least possible data loss for our users.

 

Data protection

We value your data, just as we do our own, so we protect our (and your) data with the following initiatives, which we keep up to date at all times: SSL Encryption, Staff Training.

 

Data storage length

If you write and submit data to the website in the form of contact forms, this information will be stored on the site for up to 1 year in order to refer to previous agreements and comments from them.

Users who register on our website can view, edit, and delete their personal information at any time, which means that there is no limit to how long we store this information.

The site administrators can view and edit the information available to users in their profiles at any time.

Analytical data is archived indefinitely, so we are able to see (and follow) our online growth as well as improve our activity.

Our customer purchase archives are archived on the basis of current Danish legislation.

 

Data breath procedures

We use an updated firewall, which notifies us at any time if our security has been breached - even if this is via a breach in the firewall or a password - then we will be notified as soon as possible, after which we can take care of the situation. In addition to this, our firewall provides weekly updates on prevented attempts against our security as well as an alert for increased attempted activity, so that we are informed at all times about possible attacks against our (and your) data.

 

Data rights

Export and delete date

You have the right to access the data we have on you. You can ask to have a file exported with the personal data we have collected, including all data you have given us. You can also request that we delete all personal data. This does not include any data that we are required to store for administrative, legal, or security reasons.

Contact the data controller via email or phone listed at the top of this page.